Return Policy
Damaged products and outdates are either sent to the Reclamation Center or credited via a swell allowance for select vendors participating in the program. A list of authorized vendors for Reclamation is available upon request.
Retail Pricing Options
Seven retail price zones will be maintained. The VMC Retail Pricing Specialist will assist you with your retail pricing needs. You can choose to create and maintain your own retail price file.
Customer Service
A full-time customer service coordinator can be contacted toll-free to resolve your questions promptly. We pledge to meet our customers' expectations.
Inventory Control
HBC and GM shipped in less than inner pack quantities threes and sixs for most items.
Ordering and Delivery Schedule
Orders will be processed, billed and delivered on a timely basis.
Product Updates
A monthly newsletter called the VM News is published and distributed to all retailers on the program. This newsletter contains vital information about new items, recalls, industry news and special promotions including upcoming FSI's and product launches.
